What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. The legal basis for the processing is consent. You may at any time withdraw your consent by contacting us via phone or e-mail. You will find our contact details under ‘’contacting us’’. Withdrawal will not affect the lawfulness of processing based on the consent before its withdrawal.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or educational information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:• To personalize your experience (your information helps us to better respond to your individual needs) • To improve our website (we process information about you when you send us e-mails directly. We continually strive to improve our website offerings based on the information and feedback we receive from you) • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) • To send periodic emails, if you agree to receive such information • To distribute your information to our trusted third parties (Your personal information will be processed in order to send you information about our trusted third parties’ educational offers from which you have requested such information).
The email address you provide for order processing may be used to send you information and updates pertaining to your order or request, in addition to occasional company news, updates, promotions, related product or service information etc, if you opt-in to receive such information. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc. You may opt-out at any time by clicking the unsubscribe button at the bottom of our emails or by logging in to your student area at https://www.truefaculty.com/account/login/. You may also unsubscribe via phone or e-mail. You will find our contact details under ‘’contacting us’’.• To administer a contest, promotion, survey or other site feature How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information.
These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers etc.) will not be stored on our servers.
How long do we keep your information?
Personal data will not be stored longer than necessary for the purposes for which the personal data is processed. Please note that personal data may be stored for longer periods if required by applicable law or necessary to resolve disputes or to enforce our agreements.
Information that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Do we disclose any information to outside parties?
We work closely with our trusted third parties, i.e. the universities listed at our webpages, to provide you with correct and updated information about educational offers. When you request information from one of our trusted third parties, the relevant university will receive your name and e-mail address and use your details to provide you with information about the curriculum and admission process, and any other information that you have requested. The information may also be used to send you additional newsletters and e-mails, provided you have opted in to receive such information. We do not sell, trade, or otherwise transfer to other third parties your personally identifiable information. However, we may release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Furthermore, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
What are your rights?
You may at any time request access to the information we process about you. You may also request to have the information corrected or deleted. You may also have your personal data transferred upon request. Furthermore, you may request restriction of processing of personal data or object to the processing in accordance with relevant legislation. Our contact info is stated under ‘’Contacting Us’’.
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the relevant legislation, you may file a complaint to the supervisory authority.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This policy was last modified on Feb 08, 2018